Concierge

Brockton, MA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

flexible scheduling

Job Description

This job opportunity is with a reputable senior living community that focuses on providing compassionate and efficient service to its residents. The community offers assisted living, memory care, and skilled nursing facilities, ensuring a supportive and safe environment for the elderly. As a front desk associate, you will play a pivotal role in greeting residents and visitors, managing communications, and ensuring the smooth operation of front desk activities. This full-time remote-type position offers a competitive salary range from $35,693.00 to $53,539.00, reflecting the importance of the role and the experience required to manage the various tasks involved effectively.

The primary res... Show More

Job Requirements

High school diploma or equivalent
prior customer service experience
ability to operate alarm systems
proficiency with two-way radios
basic computer literacy
excellent communication skills
ability to manage emergency protocols
organizational skills
reliability and punctuality

Job Qualifications

High school diploma or equivalent
prior experience in a customer service or front desk role preferred
ability to use alarm panels and two-way radios
basic computer skills including Microsoft Outlook
strong communication and interpersonal skills
ability to handle emergency situations calmly
attention to detail and organizational skills
ability to work independently and as part of a team

Job Duties

Greet residents and guests
answer incoming calls and relay to appropriate parties
respond to resident assists and smoke alarms using alarm panel
communicate unusual events to administration
coordinate emergency response efforts including directing emergency vehicles
provide Resident Information Forms and DNR information to medical personnel
use two-way radio for communication with staff
access and manage E-Clinical information and administrative duties on computer
log keys in and out
account for residents using census and flipper sheets
handle maintenance and housekeeping requests
log in packages and notify residents
update daily resident census
keep front desk area clean and organized
apply postage and send fax messages
assist residents with dry cleaning procedures
anticipate and meet residents’ needs
schedule resident IT appointments and submit logs
reserve conference rooms and perform clerical duties

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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