Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $20.25
Work Schedule
Standard Hours
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid vacation
Paid sick leave
Paid Holiday Leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a dedicated community focused on providing compassionate care and a comfortable living environment for seniors. We pride ourselves on fostering a warm, inviting atmosphere where residents feel valued, respected, and supported in every aspect of their daily lives. Our experienced team is committed to delivering exceptional service tailored to the unique needs of each resident, ensuring their safety, dignity, and well-being at all times. As a reputable provider in the senior living industry, we emphasize quality care, personalized attention, and a broad range of amenities designed to enrich the lives of our residents.
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Job Requirements
- At least 18 years of age
- Required health screening, TB clearance, and criminal record clearance
- First Aid/CPR certified
- Special skills needed to meet client needs according to California Code of Regulations Sections: 85065(f)/87411(g)
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Excellent communication skills
- Proficiency in computer systems
- Ability to multitask and prioritize
- Ability to maintain confidentiality and professionalism
Job Qualifications
- At least 18 years of age
- High school diploma or equivalent
- Additional education or certification in hospitality or customer service is a plus
- Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize responsibilities effectively
- Proficiency in computer systems including word processing, email, and database management
- Knowledge of safety, emergency protocols, and security measures
- Ability to maintain confidentiality and professionalism
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- Provide information, answer inquiries, and assist residents and their families with various requests and concerns
- Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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