Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Training and Development
Job Description
Heritage Communities is a distinguished provider of senior living services, committed to creating welcoming and supportive environments where residents thrive with dignity and respect. With a strong emphasis on community, compassion, and personalized care, Heritage Communities offers a range of living options designed to meet the physical, emotional, and social needs of seniors. Ridgewood, one of its vibrant communities, stands out as a place where residents feel at home, supported by professional and caring staff who are dedicated to enhancing their quality of life. As part of Heritage Communities, Ridgewood fosters a culture of inclusion, teamwork, and continuous learning to... Show More
Job Requirements
- 1+ year of experience in a concierge role preferred
- 1+ year of experience in a senior living or related industry preferred
- High school diploma or equivalent
- Excellent verbal and written communication skills with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions
- Strong technical skills including proficiency in Word, Excel, and PowerPoint
- Ability to maintain confidential and privileged information including HIPAA compliance
Job Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong technical skills including proficiency in Word, Excel, and PowerPoint
- Ability to maintain confidential and privileged information in compliance with HIPAA regulations
- Experience in senior living or related industry preferred
- Previous concierge experience preferred
Job Duties
- Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department
- Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules
- Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates
- Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
- Building positive relationships with residents, their families, and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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