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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
flexible scheduling
Retirement Plan
Employee Discounts

Job Description

RISE Association Management Group is a premier provider of property management services dedicated exclusively to Texas homeowners' associations. Renowned for its commitment to excellence, RISE AMG offers specialized expertise in managing communities with unique lifestyle offerings, facilities, infrastructure, and amenities. The company operates under the entrepreneurial operating system (EOS), structured to deliver superior outcomes for community association clients. Composed of a passionate team of financial services professionals, facility maintenance experts, risk managers, and business managers, RISE AMG stands out as a leader, innovator, and problem solver in the field of community association management. The organization's core mission is to serve... Show More

Job Requirements

  • Ability to lift 30-50 pounds
  • Ability to work in an upright standing or sitting position for long periods of time

Job Qualifications

  • High School Diploma or equivalency required
  • Bachelor’s degree in Hospitality Management or Business Administration desired
  • Minimum of one year of experience in high-end or luxury hospitality or property management preferred
  • Excellent verbal and written communication skills
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • Friendly and courteous demeanor
  • Ability to work well with diverse populations while maintaining professionalism
  • Team player with a strong work ethic
  • Proficiency in Microsoft Office and Information Systems

Job Duties

  • Demonstrates superior customer service at all times and a genuine desire to serve
  • Warmly greets and directs residents and guests arriving to or departing from the property
  • Maintains an active presence at the Front Desk
  • Monitors and announces visitors and controls access to the property
  • Reviews access control cameras frequently and reports any suspicious activity according to the Front Desk procedures
  • Provides PowerPoint support for reports and presentations
  • Serves as a technology expert ready to engage with systems and assist homeowners with queries
  • Conducts daily walk-throughs of the building to ensure the community is up kept and clean
  • Processes incoming mail and outgoing packages
  • Answers questions, makes recommendations, and arranges items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
  • Maintains in-depth knowledge of local attractions, nightlife, and special services to enhance the residential living experience
  • Maintains familiarity with all community amenities and activities and provides directions
  • Adheres to all Front Desk procedures including completing Daily Activity Reports and incident reports
  • Responds to emergency situations
  • Undertakes administrative tasks related to the Front Desk
  • Ensures resident and guest concerns are resolved professionally and promptly
  • Maintains a professional demeanor and polished appearance at all times
  • Follows safety procedures and maintains a safe work environment
  • Performs other job-related duties as directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.