Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Century Park Associates is a dedicated senior living community specializing in providing an enriching lifestyle and exceptional service to its residents. Known for their people-first approach, they emphasize building relationships founded on trust, leadership, and personal ethics. With a culture that values respect, excellence, and outstanding service, Century Park Associates ensures a rewarding work environment for their associates and a warm, welcoming atmosphere for the residents. Their commitment to caring, loving, and supporting seniors to continue growing, learning, and contributing distinguishes them as a leader in the senior living industry. Associates at Century Park Associates consistently go beyond their job... Show More
Job Requirements
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to century park's code of ethics and completes all required compliance training
Job Qualifications
- must have high school diploma or equivalent
- must be proficient with microsoft office word and excel
- must demonstrate proficiency with office machines e g fax copier scanner
Job Duties
- demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate reliable clerical support including typing filing photocopies fax data entry
- receives sorts and distributes mail
- delivers packages to appropriate person department following community policy
- makes accurate timely entries into events log
- maintains lists including resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations charges and payments accurately while keeping housekeeping informed
- oversees resident check in system including educates new residents invites participation maintains weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with electronic health record system as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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