Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Opportunities for career advancement
Professional Development
Collaborative and supportive team environment
Industry-specific perks
discounts
Job Description
Our organization is a dynamic and guest-focused establishment committed to providing exceptional hospitality experiences. We pride ourselves on creating a welcoming, comfortable environment that makes every guest feel valued and cared for from the moment they arrive. Our team is made up of passionate professionals dedicated to delivering memorable experiences that exceed expectations. We operate in the hospitality industry, which emphasizes superior customer service, efficiency, and personalized care. We recognize that the role of each team member, particularly the Concierge, is vital in shaping the overall guest experience and the reputation of our organization.
As a Concierge, yo... Show More
As a Concierge, yo... Show More
Job Requirements
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills with a focus on providing outstanding guest service
- Ability to multitask and work effectively under pressure in a dynamic environment
- Excellent problem-solving skills and attention to detail
- Proficiency in using computer systems and various software applications
- Flexibility to work various shifts, including evenings, weekends, and holidays, to meet operational needs
Job Qualifications
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills with a focus on providing outstanding guest service
- Ability to multitask and work effectively under pressure in a dynamic environment
- Excellent problem-solving skills and attention to detail
- Proficiency in using computer systems and various software applications
- Flexibility to work various shifts, including evenings, weekends, and holidays, to meet operational needs
Job Duties
- Greet guests with a warm and welcoming demeanor, ensuring they feel valued and cared for from the moment they arrive
- Assist guests with their needs, including reservations, transportation arrangements, and recommendations for local attractions, dining, and entertainment
- Manage incoming calls and emails, responding to guest inquiries promptly and providing accurate information
- Coordinate with various departments to fulfill guest requests and enhance their experience
- Maintain knowledge of the local area, including current events and relevant attractions, to provide guests with informed recommendations
- Handle any guest concerns or complaints effectively and efficiently, ensuring a positive resolution
- Develop and maintain positive relationships with guests, fostering a welcoming environment that encourages repeat visits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter