Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Life insurance
long-term disability coverage
401(k) plan with Company Match
Extensive Training
personal development opportunities
Career development opportunities
Job Description
Cedarhurst of Des Peres is a well-established regional healthcare provider dedicated to serving older adults with compassion and respect. Recognized as a true friend to seniors, Cedarhurst of Des Peres operates within the senior living community sector, offering an enriching environment where residents receive personalized care and support. The organization places a strong emphasis on core values such as passion, trustworthiness, empathy, positivity, respect, and approachability, ensuring that every team member embodies these principles in their daily work. Cedarhurst of Des Peres prides itself on creating a supportive workplace where career growth and personal development are prioritized. They offer extensive... Show More
Job Requirements
- High school diploma or GED preferred
- previous customer service experience preferred
- CPR or BLS certification preferred
- ability to use Internet browsers proficiently
- competency with Microsoft Office software
- experience with EHR systems
- strong communication and conflict resolution skills
- ability to lift up to 50 pounds independently and up to 200 pounds with assistance
- flexibility to work weekends
- willingness to pass background and drug tests
- commitment to using personal protective equipment when required
Job Qualifications
- High school diploma or GED preferred
- previous experience in a customer service role, preferably in a senior living facility, healthcare, hospitality, or similar setting preferred
- CPR or BLS certification preferred
- proficiency in Internet browsers such as Explorer, Chrome, and Firefox
- proficiency in Microsoft Office programs including Outlook, Excel, Word, and Publisher
- experience with electronic health records systems
- familiarity with HR related systems if applicable
- excellent communication and interpersonal skills
- ability to engage in conflict intervention and resolution
Job Duties
- Welcoming residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community
- monitoring the community's entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols
- regularly engaging with residents helping them feel valued and cared for
- receiving and distributing mail and packages
- managing the external and internal calls, taking, and communicating messages, as well as forwarding calls to the appropriate person or department
- assisting the Executive Director and Business Office Manager with clerical and administrative duties, as well as assisting the Sales and Marketing team with taking sales inquiries, as needed
- assisting residents with scheduling personal transportation services and in making reservations for various community events in conjunction with Life Enrichment Director
- managing sale of guest meals and initiating credit card transactions for guest meal sales when necessary
- submitting all work order requests to Maintenance on behalf of residents
- monitoring emergency response system and fire alarm panel
- ensuring effective communication is being utilized by community staff with the residents' families concerning residents' care, encompassing their physical, personal, and emotional wellbeing
- working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed
- remaining flexible and having the ability to work weekends, when necessary
- performing other job-related duties as assigned by Management staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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