Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Flexible Schedule
Training opportunities
supportive work environment
Employee Discounts
Paid Time Off
Job Description
The Pearl at Watkins Centre is a distinguished senior living community dedicated to providing superior care and a welcoming environment for residents. Located in a serene and accessible area, The Pearl at Watkins Centre prides itself on fostering a compassionate and supportive atmosphere that enhances the quality of life for its senior residents. The community offers various amenities and personalized services, ensuring that every resident feels valued, comfortable, and engaged in their daily activities. Known for its commitment to excellence, this establishment is an ideal place for seniors seeking a vibrant and caring environment.
We are currently seeking a part-t... Show More
We are currently seeking a part-t... Show More
Job Requirements
- High school diploma or GED required
- Proven customer service experience
- Knowledge and experience in the senior living industry preferred
- Ability to communicate effectively both verbally and in writing
- Strong interpersonal skills
- Basic computer proficiency
- Availability to work Monday through Friday and weekends as required
Job Qualifications
- High school diploma or GED
- Proven customer service experience and skills
- Knowledge and experience in the senior living industry preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Basic computer skills including data entry
- Friendly, approachable and professional demeanor
Job Duties
- Oversees the community entry area for visitors, guests and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guests
- Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal
- Greets potential candidates interested in learning more about Phoenix careers and job openings at the community, directs candidates to apply online or captures the candidate's information onsite to launch the recruitment process
- Answers incoming calls and resident calls within two - three rings with the appropriate community greeting message and identification
- Takes complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient
- Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other
- Sends get well cards to residents in the community (obtain community leaders signatures before delivering card)
- Sends sympathy cards to families and/or responsible parties as needed (obtain community leaders signatures before delivering card)
- Monitors the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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