Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, widely recognized as the largest owner and operator of private clubs in the United States since its founding in 1957. With a portfolio that includes more than 130 country clubs, city clubs, and athletic clubs, Invited thrives on creating exceptional experiences for its members by offering top-notch amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers. The company prioritizes building meaningful relationships and enriching the lives of not only its members and guests but also its team of... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
- Possess a service-oriented mindset with the ability to make every member and guest feel valued
- Friendly and personable with a positive can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with a collaborative team spirit
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year experience in the hospitality industry or a similar customer-facing role
- Possess a service-oriented mindset with the ability to make every member and guest feel valued
- Friendly and personable with a positive can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with a collaborative team spirit
- Strong communication skills across various channels including verbal written phone text and social media
- Proven ability to work well under pressure managing multiple tasks
- Strong organizational skills with attention to detail
- Proficient in Microsoft Office including Word Outlook and Excel
- Effective multitasker with strong time management and prioritization skills
Job Duties
- Provide a warm welcome and fond farewell to members and guests ensuring a positive first and ongoing impression
- Greet every call with a warm and friendly tone providing prompt assistance and answering questions
- Deliver exceptional business and concierge services to members and guests guiding them within the club and creating memorable experiences
- Inform members and guests about club services amenities upcoming events and room locations
- Assist with member communications including social media newsletters and event announcements
- Make outbound calls to new and at-risk members to ensure engagement and retention
- Manage reservations for club programs dining and services ensuring alignment with club standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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