Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Fixed Shifts
Benefits
Tuition Reimbursement
Employee Referral Bonus
health benefits
vision benefits
Dental benefits
401(k) with match
Employee engagement and culture committee
company sponsored life insurance
Employee assistance program
Job Description
West Chester Rehabilitation and Healthcare Center is a leading healthcare facility dedicated to providing exceptional rehabilitative and long-term care services to its residents. Supported by Marquis Health Consulting Services, the center prides itself on creating a compassionate and professional environment where patient care and well-being are the top priorities. The center emphasizes a community-oriented approach, blending clinical excellence with a warm and supportive atmosphere. This approach helps ensure residents feel valued and cared for while facilitating optimal recovery and quality of life. The healthcare center operates with a commitment to equal employment opportunities and fosters an inclusive workplace free from... Show More
Job Requirements
- Current and active CNA license in MA strongly preferred
- Previous experience in customer service-related field required
- Experience in healthcare setting required
- Excellent verbal and written communications skills and phone etiquette
- Ability to take initiative to resolve immediate problems
- Ability to deal with people of varying personalities and temperaments
- Experience in dealing with multiple demands simultaneously
Job Qualifications
- Current and active CNA license in MA strongly preferred
- Previous experience in customer service-related field required
- Experience in healthcare setting required
- Exceptionally strong customer service orientation, presence and perspective
- Knowledge of customer service strategies and tactics
- Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
- Excellent verbal and written communications skills and phone etiquette
- Experience in dealing with multiple demands simultaneously
- Ability to deal with people of varying personalities and temperaments
- Ability to take initiative to resolve immediate problems
Job Duties
- Answering and transferring all incoming calls in a courteous and professional manner
- Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
- Performing a variety of clerical duties as assigned
- Greeting potential residents, families, visitors
- Managing both external and internal calls, taking and communicating messages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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