Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Varenna at Fountaingrove is a well-established senior living community located in Santa Rosa, California, committed to providing exceptional service and a welcoming environment for its residents. As part of WellQuest Living, a respected leader in senior living, Varenna offers a vibrant community where older adults can enjoy a supportive, caring atmosphere alongside a variety of amenities designed to enhance their quality of life. The community prides itself on delivering outstanding hospitality and fostering meaningful connections among residents, families, and staff. Varenna at Fountaingrove is dedicated to maintaining a safe, comfortable, and engaging setting where seniors feel valued and supported every... Show More
Job Requirements
- High school education or equivalent
- Minimum two years related experience preferably in hospitality
- Good communication skills including speaking, writing and reading English
- Proficiency in basic office equipment and computer software
- Ability to perform physical requirements of the job
- Pass a criminal background check prior to employment
- Maintain good physical health verified by screening
- Display compassion for older adults
- Ability to handle multiple tasks and stay organized
- Ability to respond quickly and professionally in emergency situations
Job Qualifications
- High school education or equivalent
- Minimum of two years of experience in a related position preferably in hospitality
- Ability to add, subtract and multiply
- Excellent oral and written communication skills
- Proficient in the use of personal computers and office software
- Active listening skills
- Displays sincere compassion towards older adults
- Ability to process information and provide feedback
- Physical health meeting community screening requirements
- Ability to maintain a professional and positive image
Job Duties
- Provide all residents, guests and visitors exceptional customer service during every interaction
- Greet all residents and visitors and provide information about the property
- Assist residents, family members and guests with general requests
- Arrange tours of the property for prospective residents and visitors
- Answer telephones, direct calls and relay messages professionally
- Display knowledge of community services, programs and information
- Manage mail meter, stamps, photocopying and office tasks
- Process incoming mail and distribute to appropriate mailboxes
- Complete all opening and closing duties
- Take accurate reservations for dining rooms, activities and transportation
- Receive and record maintenance work order requests
- Monitor Emergency Alert System and respond to calls promptly
- Maintain the Resident Notice Binder and reception area neat and orderly
- Arrange parking and retrieval of valet cars
- Fulfill personal concierge requests such as restaurant reservations, tee times and internet research
- Perform clerical duties as directed
- Support marketing efforts through positive interaction
- Communicate resident condition changes promptly
- Maintain a safe and secure environment
- Encourage teamwork and professionalism
- Perform other duties assigned by the Business Office Director or Executive Directors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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