Concierge

Joliet, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

retirement savings plan

Employee assistance program

Paid Time Off

Sick Time

Holiday pay

Tuition Reimbursement

Job Description

Sunrise Senior Living is a prominent provider of senior care services, recognized for its compassionate and high-quality living environments designed to empower residents to live longer, healthier, and happier lives. The company is dedicated to creating meaningful relationships not only with its residents but also with their families and the dedicated team members who contribute to a supportive community atmosphere. Certified multiple times as a Great Place to Work, Sunrise Senior Living prides itself on fostering an inclusive and nurturing workplace culture where team members feel valued and motivated to deliver exceptional care and service.

Sunrise of Flossmoor,... Show More

Job Requirements

High school degree or GED
Proven customer service experience
Proficiency with Microsoft Office and computer applications
Ability to communicate effectively both verbally and in writing
Strong organizational and record-keeping skills
Ability to manage multiple priorities
Good judgment and problem solving skills
Compliance with drug testing and health screening requirements
Availability to work weekend part-time hours
Commitment to workplace safety and regulatory compliance

Job Qualifications

High school degree or GED
Proven customer service experience and skills
Proficiency in computer skills including Microsoft Office and Sunrise applications
Ability to learn new software applications
Strong communication and organizational skills
Good judgment, problem solving and decision-making abilities
Ability to handle multiple priorities and maintain accurate records
Commitment to team engagement and compliance with training requirements
Valid driver job description understanding if driving Sunrise vehicles is required

Job Duties

Oversee community entry area by greeting visitors, guests, and residents
Offer and provide beverages to visitors and guests
Ensure community safety protocols are in place
Contact Director of Sales, Executive Director, or Department Coordinator to assist prospective residents or families
Greet potential job candidates and facilitate application process
Answer incoming telephone calls promptly with an appropriate greeting
Take complete messages and communicate to intended recipients
Provide community overview to callers and forward calls accordingly
Manage appointments for residents and family members
Send get well cards, order Memory Flowers, and send sympathy cards as needed
Order flowers and name plates for new residents
Order guest meals for move-in days
Create and maintain marketing and move-in packet inventory
Support Director of Sales with inquiry calls and lead tracking
Perform administrative duties related to resident move-ins
Maintain a neat and organized front desk and entry area
Monitor Bistro cleanliness and restock refreshments
Keep background music playing
Ensure front desk coverage when away
Partner with team to ensure compliance with occupational health and safety regulations
Practice safety procedures including proper use of PPE
Maintain resident and team member rosters and schedules for emergencies
Champion Safe Leaving Program and respond to emergencies per policy
Manage guest and resident sign-in and sign-out records
Update resident phone lists and move-in/out registers
Prepare and process meal tickets and payments according to procedures
Organize and distribute mail and newspapers
Post daily menu and maintain miscellaneous credit forms
Assist with recruitment data entry and office supply management
Track and disburse team member paychecks
Actively participate in team engagement and training
Attend meetings and maintain compliance with training
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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