Heritage Communities

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Part-time schedule
supportive work environment
Career growth opportunities
Training and Development
Positive team culture

Job Description

Orchard Pointe at Glendale is a dedicated senior living community committed to enhancing the quality of life for its residents by fostering a supportive and compassionate environment. As part of the Orchard Pointe family, the focus extends beyond the physical care of residents to nurturing an inclusive and welcoming atmosphere where every team member and resident feels valued and respected. The community prides itself on its holistic approach to senior care, encompassing physical, emotional, and social well-being, designed to empower residents to live fulfilling and engaging lives.

In addition to serving its residents, Orchard Pointe provides a workplace where ... Show More

Job Requirements

  • availability to work Sundays and Mondays from 3:00 PM to 6:00 PM
  • 1+ year of experience in a concierge role preferred
  • 1+ year of experience in a senior living or related industry preferred
  • high school diploma or equivalent
  • excellent verbal and written communication skills, with ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions
  • strong technical skills including Word, Excel, PowerPoint
  • ability to maintain confidential and privileged information including HIPAA residents and associates

Job Qualifications

  • high school diploma or equivalent
  • excellent verbal and written communication skills, with ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions
  • strong technical skills (e.g., Word, Excel, PowerPoint)
  • experience in a concierge role preferred
  • experience in a senior living or related industry preferred
  • ability to maintain confidential and privileged information including HIPAA guidelines

Job Duties

  • working a set schedule to support our community on Sundays and Mondays from 3:00 PM to 6:00 PM
  • greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department
  • providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules
  • maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates
  • assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • building positive relationships with residents, their families, and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.