Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Paid holidays
Job Description
Century Park Associates is a distinguished senior living community that is committed to fostering an enriching lifestyle for its residents while offering a supportive and rewarding work environment for its employees. With a strong focus on integrity, respect, and outstanding service, Century Park Associates emphasizes a 'people come first' approach, placing the well-being and growth of both residents and associates at the forefront of its mission. The company prides itself on creating a culture of trust, leadership, and personal ethics, where associates are encouraged to exceed expectations through dedication and genuine care. Every team member at Century Park Associates is... Show More
Job Requirements
- Must have high school diploma or equivalent
- experience working with seniors preferred but not required
- must be proficient with Microsoft Office (Word and Excel)
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must work rotating holidays
- must work efficiently and effectively with little to no supervision
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be responsive to resident requests
- must be able to communicate effectively
- must demonstrate excellent customer service and hospitality
- must enjoy serving seniors
- must demonstrate trustworthiness and dependability
- must be cheerful and positive
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office (Word and Excel)
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must demonstrate effective communication skills
- must be cheerful and positive
- displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support such as typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate, timely entries into Events Log
- maintains lists including resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents, inviting participation, maintains weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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