Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Employee Discounts
Flexible Schedule
Job Description
Our company is a reputable senior living community dedicated to providing a safe, welcoming, and engaging environment for our residents. We strive to ensure that every resident, their families, visitors, and employees have positive experiences and feel supported through attentive and personalized service. With a strong emphasis on respect, professionalism, and care, our community fosters a comfortable and inviting atmosphere where residents can thrive and enjoy their daily activities. We are committed to maintaining an orderly and friendly lobby area that serves as the heart of our community, often the first point of contact for visitors and residents alike. Our... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to communicate clearly and professionally
- ability to handle multiple phone lines and visitors
- basic computer proficiency
- ability to follow company policies and procedures
- interpersonal skills to interact with residents, families, and staff respectfully
- ability to maintain a clean and organized lobby area
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- ability to multitask and manage time effectively
- friendly and professional demeanor
- basic computer skills
- experience in customer service or hospitality preferred
- knowledge of community policies and resident care practices is a plus
Job Duties
- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary
- answer incoming telephone calls and resident calls, forward and take messages
- receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
- manage the lobby, monitor and ensure desk and lobby are clean and neat
- create a comfortable, inviting area
- assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available
- facilitate experiences/tours of community as needed
- promote and encourage residents to participate in activities
- follow and communicate company policies and procedures
- seek out and perform other duties as assigned or needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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