Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
UPMC (University of Pittsburgh Medical Center) is a renowned health care provider recognized for its commitment to excellence in patient care, clinical innovation, and medical education. As one of the leading health systems in the United States, UPMC encompasses hospitals, specialty clinics, and a broad network of facilities dedicated to providing comprehensive and compassionate health services. The institution prides itself on fostering an environment that supports patient safety, clinical quality, and community wellness. With a strong focus on cutting-edge medical research and education, UPMC consistently ranks among the top medical centers nationwide, attracting highly skilled healthcare professionals committed to delivering... Show More
Job Requirements
- High school graduate or equivalent experience
- Computer knowledge to access patient information
- Customer service-oriented behavior
- Preferred: prior experience in a customer service hospital or medical environment
- Preferred: medical terminology
Job Qualifications
- High school graduate or equivalent experience
- Customer service-oriented behavior
- Preferred: prior experience in a customer service hospital or medical environment
- Preferred: medical terminology knowledge
- Computer knowledge to access patient information
Job Duties
- Checks on details to create pleasant environment for visitors and patients such as piano playing
- Direct volunteers to meet needs of customers
- Apply technical skills and knowledge in a focused, in depth specialty area
- Actively cares for presentation of lobby areas
- keeps areas neat and tidy
- Initiates response from support departments to keep areas clean
- Exhibit positive interpersonal skills, i.e. professionalism, integrity, follow-up on commitments, respecting the viewpoints of others and accepting and supporting change
- Performs duties of concierge desk to meet needs of patients, family members, visitors and employees
- Proactively greet each patient/customer as they enter the entrance, determining the reason for visit, and anticipating and responding to customer needs, while presenting a positive image of the hospital, and treating all customers with care, courtesy, respect and concern
- Prioritize and expedites patients to appropriate areas for treatment
- Communicate by using active listening skills, appropriate nonverbal communication, oral and written communication
- Demonstrate the ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results
- Demonstrate teamwork by interacting with others to achieve goals while respecting individuals differences, sharing credit and accountability for outcomes, and encouraging, supporting, and actively participating in work activities
- Promote patient safety
- Demonstrate and maintain the knowledge and skills necessary to provide appropriate level of care to the ages of customers serviced including principles of growth and development
- Assess and interpret data and information relative to the customer's age-specific needs as related to all ages of customers that present for treatment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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