Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts
Job Description
Schulte Companies is a leading third-party management company deeply rooted in the hospitality industry, with a multi-generational legacy of excellence and innovation. Operating more than 200 locations across 38 states in the U.S. and expanding internationally into three countries, the organization has established a reputation for delivering outstanding service. Their portfolio includes a diverse range of reputable hotel brands such as Marriott, Hilton, IHG, and Hyatt, as well as unique boutique, independent, and lifestyle properties and restaurants. Schulte Companies prides itself on a culture that exudes hospitality, respectfulness, and authenticity, emphasizing a mission to prioritize the needs of internal and... Show More
Job Requirements
- High school degree or equivalent
- Experience in hospitality or customer service preferred
- Strong communication skills
- Ability to multitask and work in fast-paced environment
- Professional appearance and grooming standards
- Ability to work flexible hours
- Competence with front desk computer systems
- Ability to handle guest inquiries and resolve issues quickly
- Team player attitude
- Ability to maintain composure under pressure
Job Qualifications
- High school degree or equivalent
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful high pressure situations
- Must be effective in handling problems including anticipating preventing identifying and solving problems
- Must be effective at listening understanding and clarifying issues raised by co-workers and guests
- Must be able to work with and understand financial information data and basic arithmetic functions
- Must maintain composure and objectivity while under pressure
- Fully comprehend and operate all relevant aspects of the Front Desk computer system
Job Duties
- Personalize guests experience by greeting them in a professional courteous and engaging manner
- Engage every guest in conversation and recognition and resolve any guest issues immediately
- Answer guest inquiries regarding the city events and attractions
- Support other departments including Sales Front Office and Bellman Van as needed
- Maintain high standards of personal appearance and grooming including wearing proper uniform and name tag
- Maintain a friendly and warm demeanor at all times
- Coordinate special events or projects as assigned
- Keep concierge lounge clean and re-stocked
- Greet guests and assist with food and drink options
- Monitor food and beverage offerings ensuring it is well stocked and clean
- Arrange transportation needs for guests
- Respond to inquiries with accurate information on hotel features services and assistance
- Be knowledgeable of daily functions VIPs and special events
- Provide information on geographical area
- Suggest sightseeing locations and arrange tours
- Assist in emergency procedures as required
- Handle check-ins and check-outs in a friendly efficient manner
- Ensure logging and delivery of packages mail and messages to guests and meeting rooms
- Use proper two-way radio etiquette when communicating with employees
- Attend meetings as required by management
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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