Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a prominent entity within the Discovery Senior Living family of companies, which stands as one of the largest senior living operators in the United States. With a strong commitment to innovation, performance, and lifestyle personalization, Discovery Senior Living and its management arm, Discovery Management Group, oversee and enhance the operations of numerous senior living communities spread across the country. This well-regarded organization is dedicated to improving the quality of life for over 6,500 residents nationwide, fostering environments that promote well-being, community engagement, and tailored resident experiences.
Operating with a philosophy centered on operational excellence and in... Show More
Operating with a philosophy centered on operational excellence and in... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- ability to communicate effectively with residents, guests, and coworkers
- strong organizational skills
- ability to manage multiple tasks in a composed manner
- basic proficiency with office equipment and telephone systems
- flexibility to work rotating shifts including weekends and holidays
- commitment to maintaining a professional and welcoming environment
- adherence to company personnel policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- guest and sign-in logs as necessary
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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