Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program

Job Description

Discovery Management Group is a distinguished leader within the senior living industry, known for its commitment to performance, innovation, and lifestyle customization. As a prominent member of the Discovery Senior Living family of companies, it ranks among the two largest senior living operators in the United States, serving a diverse community of over 6,500 residents nationwide. With an emphasis on operational excellence and enhancing the quality of life for seniors, Discovery Management Group manages and supports a wide array of senior living communities across the country. Established as a beacon of quality in senior care, the company integrates compassionate service... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years of customer service experience and/or training
  • Ability to communicate effectively both orally and in writing
  • Proficiency in basic computer applications
  • Strong organizational skills
  • Friendly and professional demeanor
  • Ability to manage multiple tasks and prioritize effectively

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.