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Discovery Senior Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program

Job Description

Discovery Management Group is a distinguished part of the Discovery Senior Living family of companies, known for its leadership in the senior living industry across the United States. As one of the two largest senior living operators nationally, Discovery Senior Living has built a reputation for innovation, performance, and personalized lifestyle services that cater to the diverse needs of its residents. Discovery Management Group specializes in managing and enhancing senior living communities by emphasizing operational excellence and lifestyle customization. Their commitment extends to serving more than 6,500 residents nationwide, ensuring quality care and a supportive community environment.

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Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.