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Aegis Living

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Fixed Shifts
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Benefits

Paid Time Off
sick pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Flexible Schedule

Job Description

Aegis Living Mercer Island is part of Aegis Living, a national leader in retirement, assisted living, and memory care communities. The company is committed to providing the finest in senior lifestyle services with a strong emphasis on health, quality of life, well-being, and fostering a sense of community among its residents. Located in Mercer Island, Washington, this community offers an enriching environment where seniors can enjoy a supportive and vibrant lifestyle. Aegis Living Mercer Island prides itself on its compassionate approach and dedication to excellence, which is reflected in everything from their resident programs to their staff interactions. With a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or concierge role preferred
  • Ability to communicate effectively with seniors and families
  • Must be able to manage multiple tasks efficiently
  • Willingness to work Monday to Friday 3 pm to 7 pm
  • Ability to pass a 2-step TB test
  • Strong interpersonal and organizational skills

Job Qualifications

  • Compassionate and positive attitude
  • Ability to remain calm and think quickly under stressful situations
  • Preferred previous experience working as a receptionist, concierge, and/or supervisory role
  • Sensitivity to resident needs and the ability to build positive relationships
  • Display a desire to exceed expectations with every interaction
  • Must be willing to take 2-step TB test

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
  • Answer all phone calls in a professional manner and handling the front desk and all assigned duties
  • Coordinate medical appointments and family outings with care and nursing staff
  • Support the smooth operation for the marketing department and office manager
  • Maintain in-depth familiarity with the community layout and employees' responsibilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.