Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Employee Discounts
Training and development opportunities

Job Description

Waltonwood is a leading provider of senior living communities dedicated to offering exceptional care and a fulfilling lifestyle for our residents. With a strong commitment to quality service, Waltonwood fosters warm, welcoming environments where residents can enjoy comfort, companionship, and support. As a reputable organization in the senior living sector, Waltonwood is known for creating vibrant communities that prioritize resident safety and well-being while promoting independence. Each community is staffed with compassionate professionals who focus on delivering personalized care and building meaningful relationships with residents and their families.

Within these thriving communities, the Administrative Department plays a crucial rol... Show More

Job Requirements

  • proficiency with Microsoft Office and other computer applications
  • knowledge of multiple phone line operations and proper phone etiquette
  • a minimum of 6 months of customer service and clerical experience preferred
  • high school diploma or GED preferred
  • strong communication and organization skills

Job Qualifications

  • strong communication skills
  • customer service experience
  • organizational abilities
  • proficiency with Microsoft Office and other computer applications
  • knowledge of multi-line phone systems and phone etiquette
  • experience in clerical tasks
  • high school diploma or GED preferred

Job Duties

  • greet residents, visitors, and staff in a welcoming, professional manner
  • answer internal/external telephone calls promptly and professionally
  • apply safety, security, and emergency procedures to ensure the well-being of residents and staff
  • monitor and direct building entry and exit, enforcing check in/out procedures
  • become familiar with all residents and communicate positively with them daily
  • update resident roster daily and collect resident charges such as meal tickets and store charges
  • provide administrative and clerical support to department heads, business office manager, and executive director
  • keep the front desk organized, neat, and clean while performing light housekeeping duties
  • assist with other duties as assigned by the business office manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.