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Planned Companies

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K Plan with employer match

Job Description

Planned Companies is a distinguished property management and lifestyle services firm dedicated to enhancing the living experience of tenants, guests, and visitors within the residential buildings they manage. Known for their commitment to excellence and unparalleled customer service, Planned Companies emphasizes creating welcoming, safe, and well-maintained environments for their residents. With a broad portfolio of properties, they continually strive to ensure that each building not only meets but exceeds the expectations of occupants by providing attentive concierge and front desk services that make everyday life smoother and more enjoyable.

The concierge role at Planned Companies is pivotal to thi... Show More

Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer proficiency
  • Knowledge of local attractions and establishments
  • Friendly, polite, and self-assured personality
  • Ability to multitask and manage time effectively

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location