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Benedictine

Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Paid Time Off
Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Education Assistance
voluntary benefits

Job Description

The Concierge role at Benedictine Living Communities is a pivotal position responsible for welcoming residents, visitors, and callers with warmth and professionalism. The Concierge acts as the primary point of contact and serves as a trusted liaison between the internal community and external visitors, fostering strong relationships built on trust and exceptional customer service. This role requires exceptional communication skills, a customer-centric approach, and meticulous attention to detail. The Concierge ensures that all procedures assigned to the location are strictly followed, contributing to the smooth operation of the community. Additionally, the role involves providing administrative support for special requests and... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of three years of experience in a customer service position
  • cpr certified

Job Qualifications

  • high school diploma or equivalent
  • minimum of three years of experience in a customer service position
  • cpr certified
  • experience within a health care environment preferred
  • experience operating a telecommunications center preferred

Job Duties

  • welcome residents visitors and callers with professionalism and warmth
  • act as a primary link between internal community and external visitors
  • provide excellent customer service and build trusted valued relationships
  • ensure that all procedures assigned to the location are followed
  • assist with administrative support for special requests and projects as needed
  • maintain a safe and secure environment by adhering to safety protocols
  • manage telecommunications and incoming inquiries efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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