Regency Muskego

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule

Job Description

The company is a residential community that prioritizes providing exceptional services and a welcoming environment for its residents, guests, and vendors. As a community-focused organization, it operates with a commitment to exceptional customer service and efficient administrative support to maintain a secure, pleasant, and organized living environment. They emphasize their dedication to continuously improving processes to better serve their residents and maintain operational excellence. The employment type for the Concierge position is full-time and the schedule involves flexibility to meet operational demands, including working holidays, extended shifts, nights, weekends, standby, or on-call as necessary, underscoring the importance of responsiveness and... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in a property management or real estate environment
  • Proficient knowledge of Microsoft Word, Excel, PowerPoint, and Publisher
  • Strong communication skills, both verbal and written
  • Ability to organize and manage multiple priorities
  • Positive attitude and strong customer service orientation
  • Experience operating office equipment such as computers, scanners, fax machines, and copiers
  • Ability to handle building security and emergency response
  • Ability to work flexible hours including nights, weekends, holidays, and on-call
  • Excellent problem-solving skills
  • Ability to maintain professionalism and courteous manner at all times
  • Ability to work as part of a team and meet deadlines

Job Qualifications

  • Knowledge of computer applications such as Microsoft Word, Excel, PowerPoint, Publisher, as well as office equipment operations
  • Ability to organize and manage multiple priorities, always keeping residents and their satisfaction the top priority
  • Positive attitude, initiative, enthusiasm, and energy
  • Strong customer orientation to older adults
  • Strong communication skills - verbal and written
  • High school diploma or equivalent, certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in a property management or real estate environment
  • Excellent written and verbal communication skills
  • Ability to develop, read, and comprehend leasing agreements, government regulations, correspondence and memos
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, residents, and the general public
  • Ability to calculate figures and amounts such as estimates, interest, and percentages
  • Complete bank deposits
  • Basic addition, subtraction, multiplication, and division with or without use of calculator or computer
  • Ability to apply common-sense understanding to carry out written or oral instructions
  • Ability to deal with problems involving concrete variables in standardized situations
  • Ability to maintain a courteous businesslike manner
  • Ability to use good judgment
  • Ability to organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines
  • Ability to operate various types of office equipment including computer, calculator, telephone, scanner, fax, and copier
  • Intermediate skill level in Microsoft Word and Excel
  • Ability to work within detailed spreadsheets

Job Duties

  • Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner
  • Answers internal and external telephone calls and guests entering the building
  • Provides administrative support for different departments including certain tasks or projects
  • Maintains building security, monitors security systems including the emergency call system and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices
  • Orders and maintains adequate inventory of office and community supplies
  • Manages mail and newspaper delivery
  • Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities
  • Participates in and attends all required in-service training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.