Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule
Job Description
The company is a residential community that prioritizes providing exceptional services and a welcoming environment for its residents, guests, and vendors. As a community-focused organization, it operates with a commitment to exceptional customer service and efficient administrative support to maintain a secure, pleasant, and organized living environment. They emphasize their dedication to continuously improving processes to better serve their residents and maintain operational excellence. The employment type for the Concierge position is full-time and the schedule involves flexibility to meet operational demands, including working holidays, extended shifts, nights, weekends, standby, or on-call as necessary, underscoring the importance of responsiveness and... Show More
Job Requirements
- High school diploma or equivalent
- Certification from technical school or Associate Degree preferred
- 3-5 years of administrative experience, preferably in a property management or real estate environment
- Proficient knowledge of Microsoft Word, Excel, PowerPoint, and Publisher
- Strong communication skills, both verbal and written
- Ability to organize and manage multiple priorities
- Positive attitude and strong customer service orientation
- Experience operating office equipment such as computers, scanners, fax machines, and copiers
- Ability to handle building security and emergency response
- Ability to work flexible hours including nights, weekends, holidays, and on-call
- Excellent problem-solving skills
- Ability to maintain professionalism and courteous manner at all times
- Ability to work as part of a team and meet deadlines
Job Qualifications
- Knowledge of computer applications such as Microsoft Word, Excel, PowerPoint, Publisher, as well as office equipment operations
- Ability to organize and manage multiple priorities, always keeping residents and their satisfaction the top priority
- Positive attitude, initiative, enthusiasm, and energy
- Strong customer orientation to older adults
- Strong communication skills - verbal and written
- High school diploma or equivalent, certification from technical school or Associate Degree preferred
- 3-5 years of administrative experience, preferably in a property management or real estate environment
- Excellent written and verbal communication skills
- Ability to develop, read, and comprehend leasing agreements, government regulations, correspondence and memos
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, residents, and the general public
- Ability to calculate figures and amounts such as estimates, interest, and percentages
- Complete bank deposits
- Basic addition, subtraction, multiplication, and division with or without use of calculator or computer
- Ability to apply common-sense understanding to carry out written or oral instructions
- Ability to deal with problems involving concrete variables in standardized situations
- Ability to maintain a courteous businesslike manner
- Ability to use good judgment
- Ability to organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines
- Ability to operate various types of office equipment including computer, calculator, telephone, scanner, fax, and copier
- Intermediate skill level in Microsoft Word and Excel
- Ability to work within detailed spreadsheets
Job Duties
- Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner
- Answers internal and external telephone calls and guests entering the building
- Provides administrative support for different departments including certain tasks or projects
- Maintains building security, monitors security systems including the emergency call system and responds accordingly
- Manages the operation and maintenance of all office equipment and communication devices
- Orders and maintains adequate inventory of office and community supplies
- Manages mail and newspaper delivery
- Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities
- Participates in and attends all required in-service training sessions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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