Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Paid holidays
Job Description
Lake Morton LLC is a reputable healthcare facility located in Lakeland, Florida, dedicated to providing exceptional care and support to its residents. As a trusted name in healthcare, Lake Morton LLC emphasizes creating a warm, welcoming, and safe environment for residents, visitors, and staff alike. The company strives to maintain the highest standards of service and care, fostering a community where everyone’s needs are met promptly and efficiently. Operating in the healthcare sector, Lake Morton LLC specializes in offering long-term and short-term care, ensuring that residents receive personal attention and professional assistance in all aspects of their daily lives. The... Show More
Job Requirements
- High school diploma or GED equivalency
- previous experience in customer service
- six months experience working in a clerical capacity
- ability to follow written and oral instructions
- ability to accept responsibility and act quickly in emergency situations
Job Qualifications
- High school diploma or GED equivalency
- previous experience in customer service
- six months experience working in a clerical capacity
- experience in a nursing home, hospital, home health agency, or other health care facility preferred
- ability to follow written and oral instructions
- ability to accept responsibility and act quickly in emergency situations
Job Duties
- Coordinate the activities of the reception team
- ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to
- responsible for directing inquiries accordingly
- document any unusual events on the Daily communication Report for each work period
- advise the Administrative Assistant if any essential administrative information and/or materials are needed
- greet all residents and visitors in the facility
- answer incoming phone calls and direct to proper extension or take messages
- fill out incident reports on residents/visitors as needed
- add residents' name and phone number to the rolodex as they move in
- understand role in monthly fire drills
- notify the monitoring company to be taken off line prior to fire drills
- ensure visitor and home health logs are completed
- carry a radio at all times when away from the desk
- make out work orders for residents
- receive, sort and deliver facility mail accurately and timely
- assist with office duties such as typing and mail
- verify residents fill out the sign in/out form when leaving the facility
- work cooperatively with facility staff
- report to work on time and demonstrate dependability
- know location and operation of all emergency equipment and systems
- render first aid and assistance as needed
- lend assistance to police and emergency personnel as dictated by situational needs
- attend mandatory meetings and training
- provide good radio etiquette
- perform all duties timely and professionally
- observe infection control procedures
- report to work in neat, clean attire and consistent professional appearance
- maintain professional attitude
- understand and follow all company policies
- complete other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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