Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
competitive pay
exceptional benefits
Paid Time Off
401K with company match
paid maternity and paternity benefits
award-winning training and development
Tuition Reimbursement
Job Description
Vi at Lakeside Village is a distinguished senior living community located at 2792 Donnelly Drive, Lantana, FL 33462. Vi is nationally recognized as a Great Place to Work and is proud to be listed among Glassdoor's 100 Best Companies to Work For. This recognition speaks to Vi's commitment to providing an exceptional work environment, outstanding career development opportunities, and a supportive culture focused on growth and employee satisfaction. As a leader in luxury senior living, Vi offers a comprehensive suite of services tailored to enrich the lives of its residents, ensuring they experience comfort, safety, and meaningful engagement every day.Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience preferred
- CPR and First Aid certified or willing to certify
- strong oral communication skills
- strong organizational skills
- ability to manage multiple tasks
- ability to remain calm under stress and act responsibly in emergencies
- resident-focused problem-solving approach
Job Qualifications
- Prior experience in a customer service environment
- current CPR and First Aid certifications or willingness to obtain them
- excellent oral communication skills including a clear speaking voice
- excellent organizational skills and ability to manage multiple tasks
- ability to deal with stress and act responsibly with good judgment in an emergency situation
- ability to use a resident and customer-focused approach to problem solving
Job Duties
- Welcome and direct all residents and guests of the community
- answer resident questions
- address simple resident needs
- monitor the emergency response system and other community systems
- receive and direct all incoming calls
- maintain clear and courteous communication with residents and guests
- ensure safety and security protocols are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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