Company Logo or Photo

Andersen

Concierge

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $27.00 - $39.00
clock

Work Schedule

Standard Hours
diamond

Benefits

401(k) Plan
Profit sharing
Medical insurance
Dental Insurance
Paid Time Off
Paid holidays
Paid Maternity Leave
Paid parental leave
Dependent Care Flexible Spending Account
Career growth planning

Job Description

Renewal by Andersen is a pioneer in the window and door industry, known for its innovation, quality, and commitment to customer satisfaction. As part of Andersen Corporation, a leader in the home improvement sector, Renewal by Andersen offers exclusive, energy-efficient products and services that enhance the beauty, comfort, and value of homes across North America. The company places a strong emphasis on creating an inclusive workplace where employees are respected, valued, and encouraged to grow professionally and personally. With a focus on environmental health and sustainability, Renewal by Andersen is recognized as an Energy Star Partner of the Year for... Show More

Job Requirements

  • 1+ years customer service experience
  • solid and accurate data entry skills
  • strong communication and time management skills
  • competency in microsoft office software
  • high attention to detail and organization abilities
  • excellent interpersonal skills and the ability to manage simultaneous tasks

Job Qualifications

  • 1+ years customer service experience
  • solid and accurate data entry skills
  • strong communication and time management skills
  • competency in microsoft office software
  • high attention to detail and organization abilities
  • excellent interpersonal skills and the ability to manage simultaneous tasks

Job Duties

  • provide signature service customer service to homeowners
  • create and maintain homeowners' job files
  • schedule homeowners' technical measure, installation date, and reminder calls
  • work with sales representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress
  • send out the post installation survey and resolve any post-installation situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.