Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
competitive wage/salary
Health Insurance
Dental Insurance
Vision Insurance
life/disability insurance
401K with company match
Paid Time Off
Paid training
Employee assistance program
dependent care and FSA savings accounts
flexible scheduling
Educational support
Job Description
Crown Pointe, a Sonida Senior Living community, is a premier retirement community located in Omaha, NE, dedicated to providing high-quality care and an enriching living experience for its residents. The community offers a comprehensive range of living options including independent living, assisted living, and memory care services. Crown Pointe is part of the reputable Sonida Senior Living family, which is known for its commitment to improving the lives of seniors through compassionate care and innovative solutions. The community prides itself on fostering a warm, welcoming environment that feels like home while providing the highest standards of care and support to... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- ability to operate telephone and mailing systems
- excellent verbal and written communication skills
- dependable and punctual
- strong organizational skills
- ability to work flexible schedules
Job Qualifications
- Enjoy providing exceptional customer service and care to senior residents
- appreciate the value of being a dependable and responsible team member
- possess strong communication and interpersonal skills
- demonstrate professionalism and a friendly demeanor
- have experience in reception or customer service roles preferred
- ability to multitask and handle stressful situations calmly
Job Duties
- Answers telephone and directs the caller to the appropriate individual
- provides community information such as address, directions, fax numbers, and website
- greets and directs visitors to the community
- receives, sorts, and forwards incoming mail
- coordinates pick-up and delivery of express mail services such as FedEx and UPS
- resolves customer questions and concerns
- supports overall communication flow within the community
Job Qualifications
Experience
No experience required
Job Location
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