Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a prominent leader in the hospitality and service industry, having proudly operated since its inception in 1957. With a workforce exceeding 17,000 employees, Invited stands as the largest owner and operator of private clubs across the United States. The company manages more than 130 diverse country clubs, city clubs, and athletic clubs, all of which are dedicated to enriching the lives of members through exceptional experiences and premium amenities. These clubs feature world-class championship golf courses, modern and versatile workspaces, meticulously crafted cuisine, resort-style pools, cutting-edge racquet facilities, fully equipped fitness centers, and much more. Invited maintains a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in hospitality or similar customer-facing role
- Service-oriented mindset
- Friendly and personable nature
- Professional phone demeanor
- Positive attitude and teamwork spirit
- Ability to stand and walk for extended periods
- Ability to work in various environments including exposure to dust or fumes
- Physical capability to climb, squat, kneel, reach, grasp, twist, bend, fold/unfold
- Effective communication and sufficient visual acuity
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year of experience in hospitality or customer-facing role
- Service-oriented mindset with ability to make members feel valued
- Friendly and personable with a positive attitude
- Professional and welcoming phone demeanor
- Positive attitude with collaborative team spirit
- Strong communication skills across verbal, written, phone, text, and social media
- Ability to work well under pressure and manage multiple tasks
- Strong organizational skills with attention to detail
- Proficient in Microsoft Office including Word, Outlook, and Excel
- Effective multitasker with strong time management
Job Duties
- Provide a warm welcome and fond farewell to members and guests
- Greet every call with a warm and friendly tone, providing prompt assistance and resolving inquiries
- Deliver exceptional business and concierge services, guiding members to destinations within the club
- Inform members and guests about club services, amenities, and upcoming events
- Assist with member communications including social media efforts and event announcements
- Make outbound calls to new and at-risk members to ensure engagement and retention
- Manage reservations for club programs, dining, and services, ensuring accuracy and timely confirmations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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