Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
The Phoenix at Tucker is a respected senior living community dedicated to providing premium care and a welcoming environment for its residents. Located in a tranquil and accessible area, The Phoenix at Tucker specializes in offering assisted living and memory care services tailored to meet the unique needs of older adults. With a mission centered around compassion, respect, and enhancing the quality of life for seniors, this community prides itself on fostering a warm and engaging atmosphere that feels like home. The commitment to personalized care extends through every aspect of the community, including resident services, amenities, and staff engagement,... Show More
Job Requirements
- High school diploma or GED
- Proven customer service experience
- Knowledge and experience in the senior living industry preferred
Job Qualifications
- High school diploma or GED
- Proven customer service experience
- Knowledge and experience in the senior living industry preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Basic computer proficiency
- Friendly and approachable demeanor
Job Duties
- Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guest
- Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal
- Greets potential candidates interested in learning more about Phoenix careers and job openings at the community, directs candidates to apply online or captures the candidate's information onsite to launch the recruitment process
- Answers incoming calls and resident calls within two - three (2 - 3) rings with the appropriate community greeting message and identification
- Takes complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient
- Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announces the caller to the community associate
- Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other
- Sends get well cards to residents in the community (obtain community leaders signatures before delivering card)
- Sends sympathy cards to families and/or responsible parties as needed (obtain community leaders signatures before delivering card)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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