Regency Muskego

Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

On-call
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

The hiring establishment is a community-oriented residential property management company that prioritizes providing a secure, welcoming, and well-administered environment for its residents and guests. This company specializes in residential property management, focusing on delivering exceptional customer service and operational efficiency within the community. With an emphasis on fostering a friendly atmosphere, the company ensures all community processes and interactions are streamlined and resident-centered. The work setting involves close interaction with residents, family members, visitors, and vendors, ensuring all operations run smoothly and safely. Administrative responsibilities include managing office functions, coordinating communications, and supporting various departments, reflecting a broad scope of... Show More

Job Requirements

  • High school diploma or equivalent
  • certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in a property management or real estate environment

Job Qualifications

  • Knowledge of computer applications (Microsoft Word, Excel, PowerPoint, Publisher) as well as office equipment operations
  • ability to organize and manage multiple priorities, always keeping resident satisfaction a top priority
  • positive attitude, initiative, enthusiasm and energy
  • strong customer orientation to older adults
  • strong communication skills - verbal and written
  • excellent written and verbal communication skills
  • ability to develop, read, and comprehend leasing agreements, government regulations, correspondence and memos
  • ability to write reports, business correspondence, and procedure manuals
  • ability to effectively present information and respond to questions from groups of managers, residents and the general public
  • ability to calculate figures and amounts such as estimates, interest, and percentages, complete bank deposits, and perform basic arithmetic
  • ability to apply common-sense understanding to carry out instructions furnished in written or oral form
  • ability to deal with problems involving concrete variables in standardized situations
  • ability to maintain a courteous businesslike manner when interacting with others
  • ability to use good judgment
  • ability to organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines
  • ability to operate various types of office equipment including computer, calculator, telephone, scanner, fax, and copier
  • intermediate skill level in Microsoft Office applications such as MS Word and Excel
  • ability to work within detailed spreadsheets

Job Duties

  • Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner
  • answers internal and external telephone calls, and guests entering the building
  • may provide administrative support for different departments including certain tasks or projects
  • maintains building security, monitors security systems including the emergency call system and responds accordingly
  • manages the operation and maintenance of all office equipment and communication devices
  • orders and maintains adequate inventory of office and community supplies
  • manages mail and newspaper delivery
  • assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities
  • participates in and attends all required in-service training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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