Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
Disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a premier company in the hospitality and service industry, established in 1957 with a strong commitment to building lasting relationships and enriching the lives of its members, guests, and more than 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited proudly manages over 130 country clubs, city clubs, and athletic clubs. The company is renowned for offering first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. The culture at Invited is one of inclusivity and excellence, striving to deliver memorable experiences that foster member... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 1 year experience in the hospitality industry or similar customer-facing role
- service-oriented mindset
- friendly and personable attitude
- professional phone demeanor
- positive attitude with a collaborative spirit
- ability to stand, walk, and perform physical activities for extended periods
- ability to work in varying temperatures and environments with exposure to dust, fumes, or gases
- capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding or unfolding
- effective communication skills with sufficient visual acuity including talking and hearing
Job Qualifications
- high school diploma or equivalent
- minimum of 1 year experience in hospitality or a similar customer-facing role
- service-oriented mindset with ability to make members and guests feel valued
- friendly and personable with a positive, can-do attitude
- professional and welcoming phone demeanor
- strong communication skills across verbal, written, phone, text, and social media
- proven ability to work under pressure managing multiple tasks
- strong organizational skills with keen attention to detail
- proficiency in Microsoft Office including Word, Outlook, and Excel
- effective multitasker with strong time management and prioritization skills
Job Duties
- provide a warm welcome and fond farewell to members and guests
- greet every call with a warm and friendly tone, providing prompt assistance and resolving inquiries
- deliver exceptional business and concierge services guiding members to club destinations and creating memorable experiences
- inform members about club services, amenities, upcoming events, and room locations
- assist with member communications including social media, newsletters, and event announcements
- make outbound calls to new and at-risk members to ensure engagement and retention
- manage reservations for club programs, dining, and services ensuring accuracy and alignment with club standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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