Liberty Health

CONCIERGE

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development

Job Description

Liberty Senior Living is a well-established senior care facility dedicated to providing compassionate and comprehensive services to elderly residents. Situated to offer a safe, welcoming, and supportive environment, Liberty Senior Living is committed to enhancing the quality of life for seniors by combining exceptional care with community engagement. As a reputable senior living company, Liberty Senior Living prides itself on its legacy of respect, dignity, and personalized care, ensuring every resident receives the attention and services they deserve. Known for its commitment to excellence, Liberty Senior Living employs a range of dedicated professionals who support residents in daily living activities... Show More

Job Requirements

  • Must be a high school graduate
  • Must be a team player with a positive and considerate attitude
  • Must be organized and able to handle multiple tasks at one time
  • Must have knowledge of computers
  • Must be able to work well under pressure
  • Must be able to problem solve
  • Must be willing to perform various functions
  • Must read, know, follow and explain personnel, department and facility policies
  • Must be able to be cheerful and represent a positive, professional first impression at all times

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or concierge roles preferred
  • Strong computer and critical thinking skills
  • Ability to handle multiple tasks efficiently
  • Strong communication and interpersonal skills
  • Knowledge of emergency procedures and building safety
  • Ability to maintain confidentiality
  • Positive and professional demeanor
  • Ability to work under pressure and problem solve

Job Duties

  • Answer phones and route calls to appropriate persons or departments
  • Ensure all visitors sign in via kiosk
  • Call resident apartments to announce visitors before sending visitors to apartments
  • Enter work orders for housekeeping, pest control, and maintenance issues
  • Accept packages, monitor postal delivery, and notify residents of deliveries
  • Inform executive director and department heads immediately when officials enter the building
  • Initiate assistance from local medical professionals such as police or EMT in emergencies
  • Know building layout and assist emergency services in locating resident units
  • Operate fire alarm panel and direct resident response during emergencies
  • Receive and deliver flowers and notify appropriate persons
  • Assist individuals completing applications and direct to department heads
  • Meet and greet new residents
  • Assist visitors, families, and employees as needed
  • Participate in fire response and follow all safety policies and procedures
  • Secure the building during evening and overnight shifts, conducting rounds for resident safety
  • Deliver newspapers to resident doors
  • Complete resident daily check-in with possible apartment visits
  • Respond to resident emergency calls promptly
  • Assist before, during, and after any types of disasters
  • Perform all other assigned duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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