Concierge

Miramar, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Work Schedule

Day Shifts

Benefits

Career growth and training programs

BV Cares direct employee support program

Exclusive discounts and offers

Complimentary continuing education courses

Celebration of employee milestones

referral bonus opportunities

Medical

Dental

Vision

Mental health

prescription benefits

Paid Time Off

401(k) savings with employer match

short-term disability

long-term disability

Life insurance

Job Description

Belmont Village Senior Living is a prominent operator of luxury senior living communities across the United States and Mexico City, Mexico. Renowned for its commitment to quality care and exceptional service, Belmont Village offers residents a vibrant lifestyle enriched with community activities, compassionate support, and a dedicated team environment. The organization prides itself on its core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, which guide every interaction and service within its communities. As a company, Belmont Village is dedicated to creating engaging, supportive living environments where seniors can thrive, feel valued, and maintain their independence with confidence.
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Job Requirements

High school diploma or equivalent
Proven experience with a multi-line phone system with demonstrated professional phone etiquette
Demonstrated proficiency with MS Office applications to perform job-related tasks
Must be able to communicate clearly in verbal and written English
Demonstrates initiative with advanced critical thinking skills
Proven administrative and organizational skill set
Professional, pleasant and team oriented attitude
Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Qualifications

High school diploma or equivalent
Proven experience with a multi-line phone system with demonstrated professional phone etiquette
Demonstrated proficiency with MS Office applications to perform job-related tasks
Ability to communicate clearly in verbal and written English
Demonstrates initiative with advanced critical thinking skills
Proven administrative and organizational skills
Professional, pleasant and team-oriented attitude
Consistent and reliable attendance

Job Duties

Greet residents, visitors and staff warmly
Manage and direct incoming phone calls efficiently and professionally
Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
Log and coordinate distribution of packages as appropriate
Collaborate with various departments to promote effective communication
Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
Record maintenance work order requests through an electronic record system
Maintain an organized workspace to promote efficiency and preserve first appearance impressions
Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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