Concierge

Warren, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

team environment

Job Description

Waltonwood is a leading provider of senior living communities known for its dedication to creating a warm and welcoming environment for residents. With a commitment to high-quality service and compassionate care, Waltonwood communities offer a range of living options that prioritize comfort, safety, and engagement for seniors. The company is recognized for its strong community culture, where both residents and staff are valued members of an inclusive family-like atmosphere. Waltonwood emphasizes teamwork, reliability, and outstanding customer service as core pillars to maintaining and enhancing its reputation within the senior living industry.

The Concierge role at Waltonwood is a crucial ... Show More

Job Requirements

High school diploma or GED preferred
proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
a minimum of 6 months of customer service and clerical experience preferred
strong communication and organization skills
ability to follow written and oral instructions and procedures
ability to reach, bend, twist, squat, kneel, push, and pull
ability to lift/carry up to 20 pounds
ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation
constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
constantly sitting, with occasional standing and walking

Job Qualifications

High school diploma or GED preferred
proficiency with Microsoft Office and other computer applications
knowledge of multiple phone line operations and proper phone etiquette
a minimum of 6 months of customer service and clerical experience preferred
strong communication and organization skills
ability to work effectively in a team environment
compassionate and empathetic toward senior residents

Job Duties

Greet residents, visitors, and staff in a welcoming, professional manner
answer internal/external telephone calls promptly and professionally
properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
monitor and direct those who enter and exit the building and follow check in and out procedures
become familiar with all residents of the community, and communicate positively with them daily
update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
keep front desk organized, neat, and clean and provide light housekeeping duties
assist with all other duties as assigned by the Business Office Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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