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Planned Companies

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off

Job Description

Planned Companies is a premier property management and lifestyle services company committed to enhancing the living experience of tenants by providing exceptional concierge and front desk services. Operating primarily in Jersey City, NJ, using a client-forward approach, Planned Companies emphasizes safety, presentation, and outstanding customer interaction to create a welcoming environment for residents, guests, and vendors alike. With a solid reputation for combining professional property management with courteous care, this company offers tailored lifestyle services that include event planning, entertainment recommendations, and logistical support such as reservations and vendor coordination. Their dedication to personalized service sets them apart in the... Show More

Job Requirements

  • Three or more years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • Three or more years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Planning and organizing on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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