Concierge

Killeen, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Work Schedule

Rotating Shifts

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Paid vacation

Employee assistance program

401k plan

Job Description

4-K Housing is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the quality of life for its residents. Rooted in the core values of Purpose, Acceptance, Thankfulness, and Harmony, 4-K Housing fosters an environment where seniors feel valued, supported, and empowered to live their best lives. By emphasizing relationship-building, community connection, and a strong sense of belonging, the organization aims to promote positive health outcomes and enrich the daily experience of every individual living within its communities. With multiple locations under its care, 4-K Housing stands as a leader in compassionate senior care with a commitment to... Show More

Job Requirements

High school diploma or GED required
Prior customer service experience
Front desk and telephone experience preferred
Valid Texas Driver's License with good driving record
Excellent communication skills
Strong problem-solving skills
Good judgement
Attention to detail
Understanding of HIPAA requirements
Proficient in Microsoft Office, Word, and some Excel
Must be willing to undergo a routine background check

Job Qualifications

High school diploma or GED
Prior customer service experience, front desk and telephone experience preferred
Valid Texas Driver's License
Excellent communication and customer service skills
Strong problem-solving skills, good judgement, and attention to detail
Understanding of HIPAA requirements
Proficient in PC skills including Microsoft Office, Word, and some Excel
Willingness to undergo a routine background check

Job Duties

Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
Monitors all incoming public traffic and assists with questions
Track incoming/outgoing residents and guests
Receives guests and others in a courteous, polite, and warm manner
Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public
Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
Locks and unlocks doors at designated times, according to community protocol
Answer telephone and determine nature of call and relay information or route call as appropriate
Operate paging/telephone system as required
May make hourly rounds inside and outside the community to ensure the safety of residents, staff, and visitors
On request, escort residents, staff, or visitors to their vehicles and park resident's vehicles
Assist with maintenance orders through an electronic maintenance order system
Address equipment malfunctions (fire, alarm, etc.) and assist with repairs as appropriate
Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures
Respond promptly to emergency/fire alarms and any perceived threat to community or individual safety
Follow established procedures for contacting appropriate authorities, assisting residents and staff, etc.
Set-up or take-down for activities as requested
Maintains a professional appearance and good personal hygiene per company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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