Company Logo or Photo

Life Time, Inc.

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

inclusive workplace culture
Career advancement opportunities
Professional development programs
Supportive team environment
Health and wellness focus

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals looking to build a rewarding lifestyle career within a dynamic and expanding company. Specializing in health and wellness, Life Time provides a thriving community where employees are empowered to help members lead healthier, happier lives. As a company, Life Time prides itself on creating extraordinary experiences tailored to the unique needs of each member while fostering an environment that encourages personal growth, professional development, and a commitment to wellness. Life Time Athletic Resorts blends the best of resort-style fitness with top-tier hospitality, providing employees an opportunity to work in a... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • Minimum of 1 year of customer service experience
  • Strong passion to serve others
  • Effective communication skills
  • Bachelor’s degree in hospitality preferred

Job Duties

  • Serves as first point of contact for members and guests entering resort
  • Builds strong relationships with members and guests by exemplifying a hospitality mindset and creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge of club programming, events, pricing, and policies to educate members and guests effectively
  • Assists members with account maintenance including processing program, service, and product payments
  • Acts as a point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery to address member questions and concerns using appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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