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The Fellowship Family

Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts

Job Description

Fellowship Meriwether in Milledgeville, GA is a distinguished senior living community dedicated to providing compassionate and comprehensive care for its residents in a welcoming environment. As a part of a trusted network of care providers, Fellowship Meriwether offers a range of services designed to enhance the quality of life for seniors, including assisted living, memory care, and wellness programs. The community prides itself on creating a vibrant and supportive atmosphere where residents feel valued, secure, and engaged. Utilizing a team-oriented approach, Fellowship Meriwether fosters a family-like community spirit among staff, residents, and families alike. This commitment to excellence and individualized... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Basic computer skills including Microsoft Office proficiency
  • Ability to communicate effectively in person, by phone, and via email
  • Strong organizational and multitasking abilities
  • Ability to handle sensitive and confidential information
  • Availability to work day shift hours
  • Friendly and professional demeanor
  • Ability to handle fast-paced environment

Job Qualifications

  • An excellent learner with the ability to work in teams
  • Good organizational abilities
  • Good problem-solving skills
  • Basic knowledge of the recruitment process
  • Strong phone, email and in-person communication skills
  • Excellent organizational skills with an ability to prioritize important projects
  • Proficiency in Microsoft Office including Word, Excel, Outlook, and PowerPoint

Job Duties

  • Promote the mission, services and image of TFF on a continuing basis to all personnel, residents, guests/visitors, volunteers, vendors, and all communities
  • Support the vision of the President/CEO by working cooperatively and cohesively on service and operational matters with the ED/TFF management teams and fellow employees
  • Perform concierge functions including greeting and guiding guests through the community and assisting with entrance/exit of vehicles
  • Notify and coordinate TFF of visitors and appointments while being aware of community and transport schedules
  • Answer telephone calls professionally ensuring callers' expectations are exceeded and maintaining proper call transfers and forwarding
  • Maintain and improve building appearance and atmosphere through aesthetic means and ensure cleanliness and stocking of front-of-house restrooms
  • Receive, distribute, and send out daily incoming and outgoing mail
  • Promote positive employee relations by greeting applicants, distributing applications, and communicating status of interviews
  • Assist with salon scheduling and tracking resident appointments
  • Coordinate and assist with planning and execution of internal and external special events
  • Ensure front office phone is always answered immediately, especially when away from desk
  • Foster a positive working culture promoting personal development, effective communication, and brand loyalty

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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