Concierge

Wilmington, DE, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Fixed Shifts

Benefits

Tuition Reimbursement

Employee Referral Bonus

health benefits

vision benefits

Dental benefits

401(k) with match

Employee engagement and culture committee

company sponsored life insurance

Employee assistance program (EAP) resources

Job Description

Springfield Rehab & Healthcare Center, supported proudly by Marquis Health Consulting Services, is a reputable healthcare establishment committed to providing exceptional rehabilitation and healthcare services to its residents. Located in Springfield, this facility serves a diverse community that values compassionate, patient-centered care. Known for its dedicated team and comprehensive healthcare programs, Springfield Rehab focuses on enhancing the quality of life for its residents through personalized treatment plans and a welcoming environment. The center continually seeks qualified professionals to join its team and contribute to its mission of delivering high standards of care in a supportive and respectful setting.

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Job Requirements

Current and active CNA license in MA strongly preferred
Previous experience in customer service-related field required
Experience in healthcare setting required
Excellent verbal and written communication skills
Strong phone etiquette
Ability to manage multiple tasks simultaneously
Ability to interact effectively with diverse personalities

Job Qualifications

Current and active CNA license in MA strongly preferred
Previous experience in customer service-related field required
Experience in healthcare setting required
Exceptionally strong customer service orientation, presence and perspective
Knowledge of customer service strategies and tactics
Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization
Excellent verbal and written communications skills and phone etiquette
Experience in dealing with multiple demands simultaneously
Ability to deal with people of varying personalities and temperaments
Ability to take initiative to resolve immediate problems

Job Duties

Answering and transferring all incoming calls in a courteous and professional manner
Giving information, direction and other appropriate assistance to residents, staff, guests and vendors
Performing a variety of clerical duties as assigned
Greeting potential residents, families, visitors
Managing both external and internal calls, taking and communicating messages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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