NOBU RYOKAN MALIBU

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development

Job Description

Nobu Malibu is a prestigious luxury hotel and restaurant located in the stunning coastal city of Malibu, California. Known worldwide for its impeccable service, exquisite dining experiences, and breathtaking ocean views, Nobu Malibu offers guests an unparalleled stay that combines comfort, elegance, and exceptional hospitality. As part of the globally recognized Nobu Group, this establishment prides itself on delivering a distinctive blend of Japanese cuisine with a contemporary twist, attracting both discerning locals and international travelers. The property not only features fine dining but also boasts well-appointed guest rooms, exclusive amenities, and access to a range of local attractions in... Show More

Job Requirements

  • High school diploma or equivalent vocational training certificate required
  • prior hotel experience preferred
  • ability to utilize computer software and hardware required
  • ability to easily maneuver on computer keyboard required
  • advanced ability to comprehend and speak English required
  • must be customer service oriented
  • must have excellent hospitality skills

Job Qualifications

  • High school diploma or equivalent vocational training certificate required
  • some college or college degree preferred
  • degree in hospitality management preferred
  • prior hotel experience preferred
  • prior experience within a four star hotel brand preferred
  • ability to utilize computer software and hardware required
  • ability to easily maneuver on computer keyboard required
  • ability to learn, utilize and communicate effectively via company issued communication devices
  • advanced ability to comprehend and speak English required
  • knowledge of additional language(s) preferred
  • must be customer service oriented
  • must have excellent hospitality skills
  • must be able to calculate basic mathematic functions

Job Duties

  • Contribute building and maintaining a first-rate team
  • maintain complete knowledge of and comply with all departmental policies, service procedures and standards
  • maintain complete knowledge of correct maintenance and use of equipment
  • be familiar with all hotel services and features, local attractions and activities to respond to guest inquiries accurately
  • anticipate guests' needs, respond promptly and acknowledge all guests throughout their stay
  • maintain and improve the quality of the guest experience at all times
  • resolve guest complaints, ensuring guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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