Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $20.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedules
Job Description
Tricon Residential, founded in 1988 and headquartered in Toronto, is one of North America's leading rental housing providers. With a strong presence in both the United States and Canada, Tricon has established itself as a pioneer in the multi-family and single-family rental housing market. The company is especially noted for being one of the first movers in Toronto's purpose-built rental apartment sector since 2016 and continues to develop a high-quality portfolio of homes in one of North America's fastest-growing cities. Tricon's portfolio includes about 38,000 single-family rental homes throughout the U.S. Sun Belt as well as multi-family apartments in Canada,... Show More
Job Requirements
- Strong command of the English language, both written and verbal
- Minimum 2 years of experience in hospitality or multi-residential living environments
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Physically able to sit for extended periods, walk long distances, lift up to 50 lbs, and climb stairs
- Availability to work flexible schedules, including evenings, weekends, and holidays
Job Qualifications
- Outstanding communication, interpersonal, and relationship-building skills
- Highly self-motivated with the ability to work independently and collaboratively within a team
- Culturally aware and adept at working with individuals from diverse backgrounds
- Technologically proficient and able to become a subject matter expert on internal systems, including parcel management, security, and property management applications
- Professional in appearance and demeanor
- adheres to Tricon's uniform policy and grooming standards
Job Duties
- Foster a strong sense of community by enhancing the overall resident experience
- Respond promptly and professionally to resident inquiries, feedback, concerns, and complaints in-person, via phone, email, or chat
- Uphold and exemplify Tricon's Standards of Excellence in all resident interactions
- Operate with integrity and consistently support Tricon's core values
- Build lasting relationships with residents to anticipate and fulfill service requests
- Maintain discretion and protect resident privacy and the reputation of the organization
- Actively seek resident feedback and provide recommendations to leadership to improve services
- Promote and support community initiatives, services, and resident engagement programs
- Serve as a welcoming and secure first point of contact, controlling building access and monitoring CCTV and emergency systems
- Coordinate and manage all aspects of resident move-ins and move-outs and prepare related communications and notifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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