Concierge

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

competitive hourly wage

Professional Development

team environment

Job Description

The Grove is a well-established community located in Fresno, California, operating under the WellQuest Living umbrella. It focuses on delivering high-quality assisted living and senior care services in a safe, welcoming, and supportive environment. The Grove prides itself on its professional and compassionate approach to resident care and customer service, creating an enriching lifestyle for older adults. This community-driven company emphasizes teamwork, respect, and dignity for all individuals it serves, fostering a comfortable atmosphere that promotes independence and wellbeing.

Currently, The Grove is seeking a part-time Concierge/Front Desk staff member to join its administrative team. This rol... Show More

Job Requirements

High school diploma or equivalent
at least two years experience in related role preferably hospitality
proficiency in English communication
proficiency in office equipment and software applications
physical ability to meet job demands
health clearance including chest x-ray or test within six months
pass criminal background check
demonstrate genuine concern for older adults

Job Qualifications

High school education
minimum two years related experience preferably in hospitality
excellent communication skills including active listening
proficiency with office equipment and computer software
ability to speak, read and write English
mathematical skills to add, subtract and multiply
compassion for older adults
strong reasoning skills to process information
ability to work under supervision

Job Duties

Provide all residents, guests and visitors exceptional customer service during every interaction
greet all residents and visitors and provide information about the property
assist residents, family members and guests with general requests
arrange for tours of the property
answer telephones and direct calls to the appropriate department
display knowledge of services and programs
manage mail meter, stamps and office tasks
handle business center requests including photocopying and faxing
process and sort incoming mail without opening it
complete all opening and closing duties
take reservations for dining rooms, activities and transportation
receive and record maintenance work order requests
monitor Emergency Alert System and respond immediately
maintain Resident Notice Binder
arrange valet car parking and retrieval
fulfill personal concierge requests including restaurant reservations and internet research
maintain reception area neat and orderly
ensure signage is accurate and clean
perform clerical duties as directed
update marketing packets
respond promptly to residents' concerns including emergency calls
support marketing efforts through positive interaction
communicate resident condition changes to supervisors immediately
maintain safe and secure environment
encourage teamwork
support a positive and professional image
perform other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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