Invited Clubs

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off

Job Description

Invited is a leading company in the hospitality and service industry, established in 1957 with a central mission to build lasting relationships and enrich the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs across the United States, Invited manages more than 130 premium country clubs, city clubs, and athletic clubs. These clubs offer first-class amenities that include championship golf courses, contemporary workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, modern fitness centers, and much more. Invited prides itself on creating inclusive and welcoming community environments where members can enjoy exceptional... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year of experience in hospitality or customer service
  • service-oriented mindset
  • friendly and personable with positive attitude
  • professional phone demeanor
  • ability to work collaboratively
  • strong communication skills
  • ability to multitask and manage time efficiently
  • physical ability to stand, walk, and perform physical activities for extended periods
  • capability to work in varying environments including exposure to dust or fumes
  • effective communication skills with sufficient visual acuity

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
  • service-oriented mindset with ability to make every member and guest feel valued
  • friendly and personable with positive can-do attitude
  • professional and welcoming phone demeanor
  • positive attitude with collaborative team spirit
  • strong communication skills across various channels
  • ability to work well under pressure managing multiple tasks
  • strong organizational skills with attention to detail
  • proficient in Microsoft Office
  • effective multitasker with strong time management

Job Duties

  • Provide a warm welcome and fond farewell to members and guests
  • greet every call with a warm and friendly tone
  • deliver exceptional business and concierge services to members and guests
  • inform members and guests about club services, amenities, and upcoming events
  • assist with member communications including social media and newsletters
  • make outbound calls to new and at-risk members for engagement
  • support member experience initiatives by promoting club offerings and assisting with key projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location