Concierge

Allen, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability insurance

long-term disability insurance

401(k) retirement plan

Paid Time Off

Job Description

Invited is a renowned leader in the hospitality and service industry, proudly operating since 1957. As the largest owner and operator of private clubs nationwide, Invited oversees more than 130 country clubs, city clubs, and athletic clubs across the United States. With a workforce exceeding 17,000 employees, Invited is dedicated to fostering strong relationships and enhancing the lives of its members and guests. The company’s clubs offer first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers. At the core of Invited’s philosophy lies a commitment to creating exceptional member experiences... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year of hospitality industry or similar customer-facing experience
Service-oriented mindset
Friendly and personable attitude
Professional and welcoming phone demeanor
Positive attitude with a collaborative team spirit
Must be able to stand, walk, and perform physical activities for extended periods
Ability to work in varying temperatures and environments
Capable of climbing, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding
Effective communication skills including talking and hearing
Attendance requirements include weekends and holidays with additional hours as needed

Job Qualifications

High school diploma or equivalent
Minimum of 1 year experience in hospitality or customer-facing roles
Service-oriented mindset with strong interpersonal skills
Friendly and personable with a positive attitude
Professional phone demeanor
Strong communication skills across verbal, written, phone, text, and social media channels
Ability to work well under pressure and multitask
Strong organizational skills and attention to detail
Proficient in Microsoft Office applications including Word, Outlook, and Excel
Effective time management and prioritization skills

Job Duties

Provide a warm welcome and fond farewell to members and guests
Greet every call with a warm and friendly tone, provide prompt assistance and resolve inquiries
Deliver exceptional business and concierge services, guiding members and guests within the club
Inform members and guests about club services, amenities, and upcoming events
Assist with member communications including social media, newsletters, and event announcements
Make outbound calls to new and at-risk members to ensure engagement and retention
Manage reservations for club programs, dining, and services and conduct proactive confirmation calls
Promote and assist with event registration and follow-ups
Maintain member profiles and document interactions accurately in club systems
Prepare and deliver personalized welcome materials and recognize member milestones
Maintain a clean and welcoming lobby and work areas

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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