Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
friendly work environment
Job Description
Century Park Associates is a distinguished senior living community dedicated to providing an enriching lifestyle for its residents while fostering a rewarding and supportive work environment for its associates. With a firm commitment to excellence, respect, and integrity, Century Park values relationships built on trust, leadership, and personal ethics. The organization operates with a 'people come first' philosophy, ensuring that residents receive outstanding service and a warm, hospitable environment every day. Century Park Associates believe in empowering seniors to continue growing, learning, and contributing to their community, creating a vibrant and engaging atmosphere that goes beyond basic care to truly... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
- must enjoy serving seniors
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office including Word and Excel
- experience with office machines such as fax, copier/scanner
- excellent customer service skills
- good telephone etiquette
- effective communication skills
- ability to work efficiently with minimal supervision
- ability to multitask and meet deadlines
- trustworthiness and dependability
- cheerful and positive attitude
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person/department following community policy
- makes accurate, timely entries into Events Log
- maintains lists including resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents, inviting participation, maintains weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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