Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Ski/mountain perks
Employee Discounts
401(k) retirement plan
Employee assistance program
training and professional development
Referral program
Free ski lessons
Job Description
Vail Resorts is a leading mountain resort company with over 40 resorts spanning three continents, renowned for creating unforgettable guest experiences and offering employees the opportunity to work in some of the most breathtaking outdoor environments in the world. As a company committed to delivering exceptional service, Vail Resorts combines passion for the outdoors with career development, making it a top choice for those looking to work in the hospitality and tourism industry. This organization is dedicated to fostering a vibrant community where teamwork, personal growth, and guest satisfaction are a top priority. The resorts provide a wide range of... Show More
Job Requirements
- Ability to sit or stand for long periods of time
- we will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary
- desire to learn and grow
- must be able to communicate fluently in English
Job Qualifications
- At least one year of high-end guest service experience in a property of similar size and quality or college degree with an emphasis in hospitality
Job Duties
- Complete guest notes into the reservation and concierge system in a timely and complete manner
- review all arrivals to ensure all instructions and billing requests have been addressed properly
- respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc
- active in the promotion of in-house events and adventure programming
- maintain a high level of professionalism
- anticipate guests' needs, respond promptly and acknowledge all guests
- communicate guest requests with other departments as needed
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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