Ballard Glenn

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Rotating Shifts
On-call
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling

Job Description

The hiring establishment is a well-established community known for its dedicated focus on providing excellent living environments and outstanding services to its residents. This community prides itself on fostering a warm, welcoming atmosphere characterized by professionalism, respect, and exceptional customer service. Serving primarily older adults, the community aims to enrich the lives of its residents through a variety of well-coordinated programs, activities, and support services. The organization is recognized for its commitment to creating a safe, secure, and engaging place for residents, their families, and visitors alike.

The position of Concierge is a pivotal role within this community... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in property management or real estate
  • Must be able to work 32 hours per week
  • Must be able to work 9am-5pm
  • Must be able to work every other weekend
  • Must be able to work rotating holidays
  • Ability to manage multiple priorities
  • Strong communication skills, both verbal and written
  • Positive attitude and strong customer orientation to older adults
  • Ability to operate office equipment and use Microsoft Office software
  • Must be able to attend required in-service training sessions
  • Ability to work collaboratively as part of a team

Job Qualifications

  • Knowledge of computer applications such as Microsoft Word, Excel, Powerpoint, Publisher as well as office equipment operations
  • Ability to organize and manage multiple priorities, always keeping residents and their satisfaction as the top priority
  • Positive attitude, initiative, enthusiasm and energy
  • Strong customer orientation to older adults
  • Strong communication skills - verbal and written
  • High school diploma or equivalent
  • Certification from technical school or Associate Degree preferred
  • 3-5 years of administrative experience, preferably in a property management or real estate environment
  • Excellent written and verbal communication skills
  • Ability to develop, read, and comprehend leasing agreements, government regulations, correspondence and memos
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, residents and the general public
  • Ability to calculate figures and amounts (such as estimates, interest, and percentages), complete bank deposits, basic addition, subtraction, multiplication and division with or without use of calculator or computer
  • Ability to apply common-sense understanding to carry out instructions furnished in written or oral form
  • Ability to deal with problems involving one or more concrete variables in standardized situations
  • Ability to maintain a courteous businesslike manner when interacting with outside contacts and other employees
  • Ability to use good judgment
  • Ability to organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines
  • Ability to operate various types of office equipment to include a computer, calculator, telephone, scanner, fax, and copier
  • Intermediate skill level in Microsoft Office such as MS Word and Excel
  • Must be able to work within detailed spreadsheets

Job Duties

  • Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner
  • Answers internal and external telephone calls, and guests entering the building
  • Provides administrative support for different departments including certain tasks or projects
  • Maintains building security, monitors security systems including the emergency call system and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices
  • Orders and maintains adequate inventory of office and community supplies
  • Manages mail and newspaper delivery
  • Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities
  • Participates in and attends all required in-service training sessions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.