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Grand Living

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
Employee assistance program

Job Description

Grand Living at The Grove is part of the distinguished Grand Living brand, renowned for redefining senior hospitality across the nation. As a company, Grand Living has grown from a visionary concept into a distinguished network of upscale senior living communities, recognized for their luxury-inspired amenities, exceptional service, and elegant residences. These communities offer more than just accommodation; they provide an enriched living experience that blends comfort, style, and genuine care. The emphasis at Grand Living is not only on beautiful architecture and interior design but also on the personal touch offered by their staff, which makes every resident feel... Show More

Job Requirements

  • High school diploma or GED
  • ability to communicate in English both written and verbal
  • experience in senior housing customer service preferred
  • physical ability to perform standing, walking, bending, stooping, and lifting tasks
  • able to lift or carry up to 20 pounds and push or pull carts up to 50 pounds
  • availability to work Monday through Friday, 3:00 PM to 10:00 PM shift

Job Qualifications

  • High school diploma or GED
  • customer service experience in senior housing preferred
  • ability to communicate effectively in English
  • strong interpersonal and organizational skills
  • physical ability to stand, walk, and lift up to 20 pounds
  • ability to manage multiple tasks simultaneously
  • professional demeanor and friendly attitude

Job Duties

  • Serve as the first point of contact for residents and guests
  • manage phone calls and correspondence efficiently
  • coordinate activities and appointments
  • perform clerical tasks such as distributing mail and maintaining records
  • greet visitors and ensure a welcoming community atmosphere
  • assist residents with various requests in a timely manner
  • report to the Business Office Manager and adhere to community standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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